TCA Helps Carriers Make Retention "Everyone's Job"

Upcoming Audio Conference, "Get Them and Keep Them: Increase Driver Retention"

Alexandria, Virginia - The Truckload Carriers Association (TCA) is pleased to announce its upcoming audio conference, "Get Them and Keep Them: Increase Driver Retention," on December 11, 2003 from 11:00 a.m. to 1:00 p.m. The rebounding economy and the new hours of service regulations will make retention a bigger worry for carriers than ever before. Dissatisfaction with the disruption and confusion in the early months of HOS implementation will encourage many drivers to look around - unless every department in a company focuses on improving driver retention and satisfaction.

Too often, the blame for turnover is focused on recruiting to simply fill the trucks or operations for running drivers off, ignoring the role maintenance, safety, payroll, administration, and even sales play in achieving driver job satisfaction. This seminar focuses on the role these other departments play in achieving high retention. It will discuss some of the ways these functions can help improve retention and reduce turnover.

The audio conference will feature David Goodson, Director, Transportation Excellence, KPMG, Minneapolis, MN; Ray Haight, President and COO, MacKinnon Transport, Inc., Guelph, ON, Canada; Kenneth Sidwell, Regional Marketing Director, Transport Corporation of America, Inc., Eagan, MN; Dale Corum, General Manager, Mercer Transportation Co., Inc., Louisville, KY. This best practices panel will discuss what maintenance departments can do to retain drivers, how the payroll/administration department can implement a plan to respond to drivers and drivers' family's requests, as well as tips on how the sales and marketing department can help every day to retain drivers

This informative audio conference is perfect for any employee that has a relationship with your drivers, after all, retention is everyone's job! To register for this audio conference visit www.truckload.org/audioconferences.htm#retention or call TCA at 703/838-1950.

TCA is the only national trade association whose collective sole focus is the truckload segment of the motor carrier industry. The association represents dry van, refrigerated, flatbed, and intermodal container carriers operating in the 48 contiguous states as well as Alaska, Mexico, and Canada. Representing operators of over 200,000 trucks, which collectively produce an annual revenue of over $20 billion, TCA is an organization tailored to specific truckload carrier needs.

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