Shippers Vote Roehl’s Flatbed Fleet Tops for Service
When companies who ship industrial heavy loads (flatbed cargo)
were recently asked to identify the carriers that provide the best
service, Roehl Transport was among the companies named most often.
The vote, which canvassed over 2,000 shippers from across the
nation, was part of Logistic Management magazine’s annual
Quest for Quality program.
“There is no doubt this kind of feedback makes for the best
award a company can receive,” Roehl Executive Vice President
Bob Rader said. “It’s customers saying that of all the
many trucking companies out there, Roehl is among the elite few
when it comes to meeting their needs best. That by doing our job
exceptionally well, we’ve made their jobs easier.” The
award recognizes not only service components like on-time,
claim-free shipping, but also factors like flexibility, the
willingness to accommodate special requests and the fact that Roehl
people are responsive, professional and pleasant.
The credit for Roehl’s award winning customer service belongs
with its drivers, according to Rader. “Roehl is a
sophisticated, highly-coordinated organization. We have extremely
skilled and dedicated people who provide our drivers top training,
reliable equipment and logistical support… but in the end,
it’s the men and women in our trucks who make it happen.
They’re the ones at our customers’ docks, representing
the rest of us face-to-face,” he explained.
Rader said it’s not just luck that Roehl has top drivers. The
company attracts them with one of the 10 best driver compensation
packages in the nation, industry-leading home time and a
company-wide commitment to their success — day-to-day and
throughout their careers.
Known to drivers throughout the industry as The Take Home More, Be
Home More Carrier, Roehl is one of the 100 largest trucking
companies in the U.S., offering van, curtainside, flatbed and
dedicated fleet services. For more information, call:
1-800-GO-ROEHL or visit: www.GoRoehl.com
